CallFlow
Features Pricing FAQ
Now available — Start your free trial

Your Call Center,
Live in Minutes

Handle 3x more calls. Cut wait times by 85%. Scale your team without limits — all from the browser.

No credit card required. 14-day free trial.

Trusted by growing teams worldwide

Acme Corp
TechStart
GlobalComm
Nexus
Zenith
Apex

Still juggling disconnected tools?

Fragmented systems mean missed calls, lost data, and frustrated teams. There's a better way.

Missed Calls, Lost Revenue

Without smart routing and queuing, calls drop and customers leave. Each missed call costs you.

67% of customers hang up if not answered quickly

Scattered Data, No Visibility

Agents use one tool, managers another. No single source of truth for your operations.

Teams waste 4+ hours/week reconciling data

Weeks to Deploy, Months to Scale

Legacy systems need hardware, consultants, and endless configuration to get running.

Traditional setup takes 6-12 weeks

Everything you need

One platform. Zero compromises.

From first call to final report — CallFlow replaces your entire telephony stack.

WebRTC Softphone

Call from any browser. Crystal-clear audio, call controls, transfer, hold — no hardware, no plugins. Works on desktop and mobile.

  • Browser-based calling
  • Call transfer & hold
  • Click-to-call

Visual IVR Builder

Drag and drop to build call flows. Menu prompts, time conditions, routing rules — all visual. No coding required.

  • Drag-and-drop editor
  • Time-based routing
  • Multi-level menus

Real-time Dashboard

See every call, queue, and agent status live. Wallboard mode for your office. Data refreshes every second.

  • Live agent monitoring
  • Queue metrics
  • Wallboard mode

See it in action

Built for real call centers

WebRTC Softphone

A full-featured softphone right in the browser. Agents make and receive calls without any downloads or hardware. Supports transfer, hold, mute, and DTMF — with HD audio quality.

  • Zero-install browser calling
  • One-click transfer & conference
  • Built-in call history
  • Works on any device with a browser

Visual IVR Builder

Design complex call flows with a drag-and-drop canvas. Add menu prompts, time conditions, queue routing, and voicemail — all without writing a single line of code.

  • Drag-and-drop flow designer
  • Time-based & calendar routing
  • Multi-language audio prompts
  • Instant publish — no restart needed

Real-time Dashboard

Monitor your entire operation at a glance. See active calls, agent statuses, queue depths, and SLA compliance — all updating in real time via WebSocket.

  • Live call & agent monitoring
  • SLA tracking & alerts
  • Wallboard mode for office displays
  • Supervisor listen/whisper/barge

Reporting & Analytics

Comprehensive CDR reports, agent performance metrics, queue analytics, and call volume trends. Export to CSV or view interactive charts.

  • Agent & queue performance reports
  • Call volume trends & patterns
  • SLA compliance history
  • CSV export & scheduled reports
Softphone
Connected
+966 55 123 4567
Incoming Call
IVR Flow: Main Menu
Incoming Call
Welcome Message
Menu: Press 1, 2, or 3
1: Sales
2: Support
3: Billing
Live Overview
Active Calls
18
In Queue
3
Agents Online
12
SLA
96.4%
Call Volume
Last 7 days
M
T
W
T
F
S
S

What teams are saying

Trusted by teams like yours

CallFlow replaced three separate tools for us. Setup took an afternoon, not the weeks we were quoted by competitors.

Mohammed A.
IT Manager, TechServe
Setup in 4 hours

The real-time dashboard changed how we manage our team. We can see bottlenecks before they become problems.

Sarah L.
Operations Lead, FastSupport
64% shorter wait times

Arabic support out of the box was a dealbreaker for us. CallFlow is the only platform that got RTL right from day one.

Khalid R.
Call Center Director, GulfConnect
3x call capacity

Works with your favorite tools

Connect CallFlow to your CRM, helpdesk, and business tools. BYOT — bring your own SIP trunk.

Sa
Salesforce
CRM
Hu
HubSpot
CRM
Ze
Zendesk
Helpdesk
Sl
Slack
Messaging
Za
Zapier
Automation
Mi
Microsoft Teams
Communication
Zo
Zoho
CRM
Cu
Custom API
REST API
And 100+ more via API & webhooks

Simple pricing

Plans that grow with you

Start free. Upgrade when you need more.

Starter

For small teams getting started

$29 /agent/mo
  • Up to 5 agents
  • WebRTC softphone
  • Basic IVR
  • Call history & CDR
  • Email support
Start Free Trial
Most Popular

Professional

For growing call centers

$59 /agent/mo
  • Unlimited agents
  • Visual IVR builder
  • Real-time dashboard
  • Queue callbacks
  • Priority support
Start Free Trial

Enterprise

For large-scale operations

Custom
  • Everything in Professional
  • Multi-tenant management
  • Custom integrations
  • SLA guarantees
  • Dedicated support
Contact Sales

Frequently asked questions

Most teams go live in under an hour. Sign up, configure your SIP trunk, set up queues, and your agents can start taking calls immediately from their browsers.

No. CallFlow runs entirely in the browser using WebRTC. All you need is a computer with a headset and an internet connection. No desk phones, no PBX hardware, no plugins.

Yes — BYOT (Bring Your Own Trunk) is a core feature. Connect any SIP provider you already work with. We support all major trunk providers and codecs.

Absolutely. CallFlow is built with full Arabic and RTL support from day one — not bolted on as an afterthought. The entire interface adapts seamlessly.

Your data is isolated per tenant with strict access controls. All connections use TLS encryption. We follow industry best practices for security and compliance.

Yes. Our team can help you migrate agents, queues, and IVR configurations. Most migrations complete within a day with zero downtime for your operations.

Ready to transform your call center?

Join hundreds of teams who switched to CallFlow and never looked back.

No credit card required. 14-day free trial. Cancel anytime.